Wild33 Privacy Policy
Information We Collect
Wild33 collects various types of information from users during registration and platform use, including:
- Account information: Username, email address, phone number, and encrypted password.
- Device and browser information: Device type, operating system, IP address, browser type, and related technical data for security and diagnostic purposes.
- Payment information: Transaction details in MYR, including payment methods such as FPX and Boost. We do not store full bank account numbers directly.
- Usage data: Pages visited, session duration, in-platform actions, and game preferences to enhance the user experience.
- Cookies: Cookie data that helps the platform recognise returning users and remember their settings preferences.
How We Use Your Information
All information collected by wild33 is used for transparent and legitimate purposes, including:
- Processing account registration, login, and financial transactions securely.
- Providing responsive customer support and helping resolve technical or financial issues.
- Analysing platform usage patterns to improve our products, performance, and user experience.
- Sending important notifications to registered users regarding their account, security updates, and policy changes.
- Meeting applicable legal and compliance requirements in Malaysia.
Wild33 does not use your information for third-party marketing without your explicit consent.
Cookies & Session Tracking
The wild33 platform uses both session cookies and persistent cookies to enhance user experience. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored on your device for a set period to remember your settings and preferences on future visits.
You can manage cookie settings through your browser. However, disabling certain cookies may affect platform functionality. Tracking data is used solely for internal improvements and is not shared with external advertisers.
Data Storage & Security
All wild33 user data is stored on servers protected by SSL encryption protocols and the latest technical security measures. Access to personal data is restricted to authorised personnel only and solely for legitimate operational purposes.
Payment information is processed through channels that comply with financial security standards. wild33 does not store full credit card details or sensitive financial information in our database.
Data will be retained for the duration of the active account and for a number of years following account closure in accordance with legal requirements. After that period, data will be securely deleted.
Sharing Information with Third Parties
Wild33 does not sell or rent users' personal information to any third party for commercial purposes. However, certain information may be shared in the following limited circumstances:
- Payment processors: Transaction information is shared with authorised payment processors such as FPX to complete deposits and withdrawals in MYR.
- Legal requirements: Information may be disclosed to Malaysian authorities when required by law or court order.
- Service providers: Third parties that assist in platform operations (such as hosting services and technical support) are bound by strict confidentiality agreements.
User Rights & How to Contact Us
Every wild33 user has rights over their personal data, including:
- Right of access: You have the right to request a copy of the personal information we hold about you.
- Right of rectification: You may request corrections to inaccurate or incomplete information at any time via your account settings or customer support.
- Right to erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal obligations.
This policy may be updated from time to time. Users will be notified via email or platform notification when significant changes are made. For any privacy-related enquiries, please reach us at: [email protected]
For more information on platform use and data protection, please visit FAQ page us or register an account to begin your experience with wild33.